Discourse

Get It Done Managing Director talks and discusses customer orientation at the Hettich Forum

On 7/11. the German furniture industry met at the Hettich Forumto exchange views on customer centering. In multi-level sales, which includes many of get It Done customers, it’s not an easy topic. However, this is a theme where Get It Done can help with installation and commissioning performance at the customer’ point of use.

Managing Director Matthias Pfaff presented his perspective on this topic for the furniture industry and was part of a very exciting exchange on the topic with high-ranking industry representatives, such as the host – Dr. Andreas Hettich, the managing director of Bulthaup – Dr. Marc O Eckert, Managing Director of Associations of the wood and furniture industry NRW – Dr. Lucas Heumann and other interesting speakers and guests.

A successful event and many interesting connecting points.